1. Privacy Policy (Updated)

FedChem™ Privacy Policy – Effective Date: December 20, 2025

FedChem™ (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, your rights under applicable privacy laws, and how you can exercise them.

1. Information We Collect

We collect personal information when you interact with our Site, including:

Contact Information: Name, email, phone number, company, job title when you submit forms or requests.
Technical Data: IP address, browser type, operating system, pages visited, and other usage info collected via cookies and similar technologies.
Communications: Any information you voluntarily provide in emails, messages, or inquiries.
Third-Party Data: Information collected by service providers, analytics tools, or marketing platforms on our behalf.

2. How We Use Your Information

We use personal information for:

  • Responding to inquiries and providing requested information

  • Communicating about products, services, and updates

  • Improving our Site and services

  • Legal or regulatory compliance

Legal Basis for GDPR (EEA users): We process your personal data based on your consent, the performance of a contract, our legitimate interests (balanced against your rights), or to comply with legal obligations.

3. Cookies and Tracking

Non-essential cookies (analytics, marketing) are blocked until you provide consent. You can accept, reject, or customize preferences using our cookie banner. For more details, see our Cookie Policy.

4. Sharing Your Information

We may share personal information with:

  • Service Providers: Vendors assisting with website hosting, analytics, or operational services

  • Legal Requirements: When required by law, to protect rights, or for safety/security

We do not sell or lease personal information to third parties.

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Analytics data is retained for up to 2 years; contact information for up to 7 years.

6. CCPA / California Residents

If you are a California resident, you have the following rights:

  • Right to Know: Request details about the personal information we collect, use, disclose, or sell

  • Right to Delete: Request deletion of personal information

  • Right to Opt-Out of Sale/Sharing: We do not sell your personal info, but you may opt-out if we do in the future

  • Right to Non-Discrimination: Exercising privacy rights will not affect services

To exercise your rights:

We respond within 45 days, with verification if needed. All actions are logged.

7. GDPR / EEA Residents

If located in the EEA, you have rights under GDPR:

  • Access, portability, correction, deletion, restriction, objection, withdrawal of consent

To exercise GDPR rights:

We respond within 30 days, with a documented record of all actions.

8. International Transfers

Data collected from EEA users may be transferred to the U.S. with appropriate safeguards (e.g., Standard Contractual Clauses).

9. Security

We implement encryption and other technical measures to protect personal information.

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect information from children under 13.

11. Changes to This Policy

Updates are posted here with an effective date.